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Digital Marketing

Managing Customer Reviews in 2025: How to Turn Them Into a Conversion Tool?

In 2025, a local business’s reputation largely plays out online. Customer reviews have become a key factor in consumers’ decision-making process. Whether they’re choosing a restaurant, a tradesperson, a hairdresser or a service provider, people now turn to online reviews before making contact. While this trend isn’t new, it has gained unprecedented momentum with the evolution of digital habits. Managing online reviews is no longer a burden—it’s a strategic lever for attracting, reassuring, and converting potential customers. Customer Reviews: Now Essential Today, the vast majority of consumers trust online reviews almost as much as personal recommendations. That says a lot about their influence in the buying journey. Whether on Google, Facebook, TripAdvisor or other industry-specific platforms, ratings and comments directly shape the public’s perception of a business. A high average rating, supported by recent and well-written reviews, can persuade a prospect to get in touch, book a service, or visit

SEO

Do Social Signals Really Influence Google Rankings?

For over a decade, the SEO world has debated this question: do shares, likes, and mentions on social media impact your Google rankings? Officially, Google’s answer has always been cautious—if not outright negative. But the recent Google Leaks 2024 have cast doubt on that certainty. And one system, in particular, is catching attention: Navboost. What Google Has Always Said (Officially) Historically, Google has maintained that: Social signals are not direct ranking factors. Google doesn’t always have access to data from Facebook, X (formerly Twitter), Instagram, or LinkedIn. However, social popularity can generate backlinks or traffic, which are taken into account. In short, social media may not be a ranking factor in itself… but it could have indirect positive effects. What the 2024 Google Leaks Reveal In May 2024, more than 2,500 pages of internal documentation leaked (API Content Warehouse). These Google Leaks confirm the existence of several behavioral signals linked

Case Studies

bronzage-brise-d'été-case-study-Linkeo
Case Studies

Customer Case Study: Bronzage brise d’été

Beyond that beach-ready glow, Bronzage brise d’été offers all the health benefits of sunless tanning. More than eight years ago, owner Johanne Belec called upon Linkeo to build her website and online presence.

soccery-MIami-case-study
Case Studies

Customer Case Study: Soccer Miami

Soccer Miami  is home to a state-of-the-art indoor soccer field, a popular spot for practice, rentals, group training, and kids’ birthday parties. To kick off

Vandal-Design-client-Linkeo
Case Studies

Customer Case Study: Vandal Design

Vandal Design is Québec’s leader in car wrapping and specialty graphics for vehicles. Owner Frédéric Vandal sought out Linkeo to help with his website and