In a world where consumer expectations are constantly evolving, responsiveness and organization have become essential for artisans, retailers, and small businesses. With so many communication channels (website, social media, phone, messaging apps, etc.), it’s becoming increasingly difficult to stay in control without the right tools. That’s where centralizing customer requests online makes all the difference. Why Centralize Your Customer Requests? Today’s consumers are hyper-connected and reach out to businesses through multiple touchpoints: websites, social media, instant messaging, phone, email, platforms like Google Maps, and even marketplaces. The result? Requests come flooding in from every direction, increasing the risk of missing out on opportunities due to a lack of structure. Centralizing your customer requests means choosing efficiency and time optimization. It allows you to: Never miss a request: Every inquiry—whether it’s a booking, quote request, or order—is captured and consolidated in one place. Respond faster: With a clear, centralized view, you