Boost Your Profitability Through an Efficient Organisation of Your Business Processes | Parlez-vous digital For many small and medium-sized business owners, the working day starts long before opening time and ends well after closing — not developing the business, but managing day-to-day organisation: schedules to reorganise, quotes to chase, orders to coordinate, invoices left pending. This lost time has a real cost. According to a McKinsey study, employees spend an average of 20% of their time on administrative tasks that could be automated. This article explains why an efficient organisation of your business processes has become a genuine competitive advantage — and how to achieve it in practice. Internal organisation: the weak link in digital transformation Most small businesses have already taken a first step towards digitalisation: they have a website, a Google listing, and sometimes active social media accounts. This visibility is necessary. But it is not enough. The